WHAT IS BIKE SHARE?
Bike share is a service that makes public bicycles available for shared use to individuals on a short-term basis. The bikes can be unlocked from one station and returned to any station in the system, making bike share ideal for short, one-way trips.
WHY BIKE SHARE?
Use bike share to commute, run errands, visit friends, or casually cruise the city. Bike share is ideal for one-way trips and you’ll never have to worry about bike theft again!
How Coast Bike Share Works
Find and reserve a bike using the “Social Bicycles” mobile app, app.socialbicycles.com, or using the bicycle keypad
Casual Users: enter your account number and PIN on bike keypad. Coast Members: Simply tap your card on bike keypad, then enter PIN
Place the U-lock in the holster on rear of bike. When making a stop, press “Hold” to reserve your bike, then lock the bike. Enter PIN to continue riding
Lock your bike and look for a “Thank You” message on the display. If you hear multiple “beeps”, the lock is not engaged – pull it out and try again.
Frequently Asked Question
Do you have to be a certain age and height to ride?
A Coast Bike Share membership can be purchased by anyone 18 or older with a credit or debit card.
Our bike seat post is adjustable and will fit those in the range of 5’ – 6’4” tall.
Can I reserve a bike in advance?
Yes. A bike can be reserved from the Social Bicycles mobile app. Once you reserve a bike, you’ll have 10 minutes to unlock it. The clock starts ticking once the reservation is made.
Reserving Multiple Bikes:
You can only reserve one bike at a time. All other bikes must be accessed by entering your account number and PIN into the bike’s keypad.
Can I put a bike on hold if I need to make a stop?
Sure! Just hit the HOLD button on the keyboard of the back panel before you lock the bike.
You can put it on hold for up to one hour at a time, just remember that you are still ‘on the clock’ while the bike is on hold and you will be charged if you go over your daily hour of riding time.
If you need more time, select extend or simply unlock the bike, put it on hold again and lock it.
Be sure to lock you bike to a rack, even if it’s a quick stop.
Do I need to wear a helmet?
Helmets are not required to ride bike share, but we do recommend them!
How do I lock the bike?
When locking to a designated Coast rack, be sure to position your bike with the back panel next to the blue circle on the hub fin. Remove the yellow U-lock from the holster and position into so that it’s secured to the rack and into the designated holes on the side of the back panel of the bike.
Check the keypad to make sure the light indicates the bike is locked and give it a gentle tug to make sure it’s secure. If the bike is not registering as locked and you have adjusted the U-lock multiple times, please contact customer service at 813-999-3300. Be sure to always lock your bike at a Coast Hub Station, at a designated Park and Go rack or at a public bike rack that will accommodate the U-lock. There will be a $3 convenience feefor locking at at public rack and a $25 fee for locking the bike outside the Coast Bike Share system area.