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How Indego Works

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Indego

The Indego system features hundreds of bikes available 24/7, 365 days a year. Station locations were selected based on proximity to community resources, employment centers, bike infrastructure, and transit in consultation with partner agencies, institutions, community groups, and the public. Each station has a touchscreen kiosk, a map of the service area and surrounding neighborhood, and a docking system that releases bikes when accessed using a credit card at the kiosk or with an Indego Key at a dock point. You must be 14 or older to ride Indego.

Join

Buy a Pass!
Day Pass, Indego30, and Indego365 are available for purchase online – buy now at the official website! You can also buy a Day Pass at any station.

Watch your mailbox
If you chose to receive an Indego Key at checkout, you will receive it in the mail about a week after joining. Until then, you can start using your pass right at the kiosk, using your cell phone number or the credit you used to purchase the pass. Just follow the prompts on the kiosk screen.

Your Indego Key
Tap your Indego Key on the card reader to get a bike directly from any dock. Keep that key safe on your keychain – it’s your key to over 1000 bikes!

Get a bike

Use your Indego Key
Bought a pass? Tap your Indego Key on the card reader to get a bike directly from any dock. Keep that key safe on your keychain – it’s your key to over 1000 bikes!

Or don’t
Use your credit card at any station kiosk to buy a Day Pass. Choose your bike and complete your transaction using the kiosk touch-screen. Passholders who don’t have an Indego Key can still get a bike using their phone number or the same credit card they used to purchase the pass.

Get comfy
Indego seats are adjustable to fit a range of riders. Throw your stuff into the front or rear basket, and you’re ready to go! Front and rear lights shine automatically when you pedal to help you see and be seen. Don’t forget your helmet!

Go for a ride

Time is money
Day Passholders get unlimited 30-minute rides in a 24-hour period. Indego30 and Indego365 Passholders get unlimited 1-hour rides.

Rules are cool
Wear a helmet. Yield to pedestrians. Don’t ride on the sidewalk. Obey traffic signals. Never ride against traffic. Be smart, always follow the rules of the road.

Where will you go?
Connect to SEPTA, ride to work, get some fresh air, explore Philly. Start at any station, finish at any station. It’s fun and easy. The best part: go whenever you want!

Give it back

Choose from over 100 stations
Use the station map or download the Indego app to see real time bike availability throughout the system.

Re-dock
Put the bike into the dock and wait to see a green light on the dock to confirm it’s been properly locked.

Station full?
Touch the screen on the kiosk to get 15 minutes added to your time at no charge and to find a nearby station with available docks.

Any issues?
If you run into any problems during your trip, or to report maintenance issues, call 1-844-446-3346.

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